Managing NASA Facilities with Modern Field Service Workflows

Join us on this webinar as we discuss and demonstrate how ServiceNow simplifies building facilities and Field Service Management workflows - improving customer satisfaction, workforce efficiency, effectiveness, and workforce satisfaction while reducing costs and time while maximizing productivity. During this session, we will also discuss how to: • Leverage a single platform to create, manage, track, and execute building management activities including assets, facilities, and all fieldwork • Utilize a mobile application – online or offline -- to submit requests, include photos, and get work accurately completed in the field • Understand how ServiceNow leverages AI and ML to automatically assign work orders to the right people, with the correct materials and abilities, at the right place and time to complete jobs the first time it is submitted • Schedule predictive/preventative maintenance activities to proactively ensure the effectiveness of workforce + environment and assets (More Proactive = Less Reactive) • Leverage data-driven dashboards and reports to monitor REAL TIME analytics on maintenance work orders and make decisions on data • Collect feedback and have access to surveys to ensure continued improvements You and your NASA colleagues are invited to attend and learn how ServiceNow elevates the experience and productivity of your workforce and contractors responsible for managing NASA property and assets with modern workflow. The results deliver a frictionless experience to manage buildings including leased properties, buildings, land, antenna sites, etc… across the country.