Consumer Speak: Digital as life’s default channel

EY Global Consumer Leader, Kristina Rogers, and EY ASEAN Consumer Leader, Olivier Gergele, discuss how the lines between our physical and digital worlds are blurring. https://ey.com/FutureConsumerIndex The global pandemic is far from over, but consumers are ready to move on, according to the latest EY #FutureConsumerIndex. Key learnings from our eighth edition of the index: – People want to start making consumption choices born from aspiration rather than necessity – to stop reacting to events and start creating the life they want. – Risk and threat have become everyday concerns with the experience of living through a pandemic changing the way many consumers think and feel about risk – now they’ll be more focused on not wasting their time. – Consumers care less about affordability and their own health and more about the quality of what they buy and how they use their time. Get more insights from EY: Visit: https://ey.com/FutureConsumerIndex Follow us on Twitter: https://twitter.com/EYConsumerGoods LinkedIn: https://www.linkedin.com/company/ernstandyoung/ Facebook: https://www.facebook.com/EY/ Instagram: https://www.instagram.com/ey_global/