ITIL Foundation (Version 5) Lesson 8: The Lifecycle: Discover, Design, Acquire | Metrics

ITIL 5 Foundation exam prep (ITIL (Version 5) Foundation, ITIL V5, ITIL 5 certification) · free full course, practice test and exam questions, 2026. Full ITIL (Version 5) Foundation course in one video: https://youtu.be/sUAqTgkKovY All ITIL (Version 5) Foundation videos in order: https://www.youtube.com/playlist?list=PLFODcOL7Yoe0 Prepare for the ITIL Foundation (Version 5) exam. In this lesson: the product and service lifecycle, and its first three activities, discover, design, and acquire, with the metrics that show how each one performs. Includes three original practice questions, with Marigold Rail, a fictional regional rail operator, as the example. Chapters 0:00 Before anyone writes code 0:32 The product and service lifecycle 1:06 The value chain 1:34 Quick check 1 2:15 Discover 2:49 Design 3:31 Quick check 2 4:13 Acquire, and measuring 4:54 Quick check 3 5:34 Recap Based on the ITIL (Version 5) Foundation syllabus and the PeopleCert exam page. Information as of November 2026: ITIL (Version 5) Foundation has been available since February 2026, and PeopleCert currently plans to retire all ITIL 4 modules on December 31, 2027, so check the dates on PeopleCert's website before you book. Practice questions are original and are not real exam questions. Narration uses a synthetic voice. Not affiliated with or endorsed by PeopleCert. ITIL is a registered trademark of the PeopleCert group. #ITIL5 #ITIL #ITSM