Hive - My Hive Thermostat is offline? How do I fix it?

If your Hive Thermostat has gone offline, this video walks you through the quickest ways to get it back up and running. We’ll show you the most common fixes, from moving your Hive Hub for a stronger signal to checking your thermostat batteries and making sure your Hive Receiver and boiler have power. If things still aren’t connecting, we’ll guide you through a simple power cycle and, if needed, a full reset to get your heating talking to your hub again. 0:00 Introduction 0:50 Different parts of your smart heating system 1:32 Check your Hive Thermostat 2:02 Check your Hive Receiver 3:13 Power Cycling your Receiver and Thermostat 4:18 Resetting your Smart Heating System