Hotel Staff Reveal Their Craziest Stories & What Guests Aren’t Supposed to Know | Travel Unfiltered

Hotel concierges and luxury hotel staff are trained to make your stay unforgettable—no matter how unusual the request. From next-level VIP service to eccentric celebrity requests, these veteran concierges and front desk agents reveal the craziest requests they’ve ever handled and the surprising lengths they’ll go to for their guests. Find out not just how Stevie Wonder, Prince and Frank Sinatra have gotten the most out of their hotel experiences, but how you can do the same. From elaborate luxury outings to everyday travel hacks, these hotel staff are here to help. Need a late checkout? A special anniversary surprise? A pony? How about all of the mirrors removed from your room? According to these concierges, “we can do everything–the only thing we ask for is time.” You’ll also discover the hidden world of Les Clefs d’Or—the exclusive international society reserved for the world’s top hotel concierges. Learn how to spot one of these elite professionals on your next trip and why the best concierges can completely transform your travel experience. Whether you're wondering how to make the most of your next trip, or just want to know how the world’s best concierges pull off the impossible, this episode pulls back the curtain on one of hospitality’s most fascinating professions. Special Thanks To: Michael, Mandarin Oriental Pradeep, Managing Director, Corinthia Hotels Alex, Wave Resort Robin, Wythe Hotel Harrison, Wequassett Resort & Golf Club Sarah, Owner, Ask A Concierge Maria, Faena New York Lee, The Standard, East Village Subscribe to Travel + Leisure on YouTube: https://www.youtube.com/@travelandleisure?sub_confirmation=1 CONNECT Website: https://www.travelandleisure.com/ Facebook: facebook.com/travelandleisure Instagram: instagram.com/travelandleisure TikTok: tiktok.com/@travelandleisuremag T+L is the preeminent voice for the sophisticated, insatiable traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere. We capture the pure joy of discovering the pleasures the world has to offer—from art and design to shopping and style to food and wine. Whether the experience is in print or digital, T+L offers compelling reasons to get up and go. https://www.youtube.com/@travelandleisure