Leanpub Book LAUNCH 🚀 Psychological Safety for Lean Leaders by Mark Graban #books #management

Welcome to the Leanpub Launch video for Psychological Safety for Lean Leaders: Make It Safe to Speak Up, So Improvement Can Actually Happen (Lean Practice Guide) https://leanpub.com/lean-practice-psychological-safety by Mark Graban! UPDATE: The title of the book has been updated to The Silence Tax https://leanpub.com/silence-tax. 00:00 Introduction to Psychological Safety for Lean Leaders 02:50 Why organizations without visible problems are in trouble 03:20 “Shoot the messenger” cultures in business 03:50 Larry Culp, GE Aerospace & rewarding bad news 04:40 The hard business case for psychological safety 07:50 Book title strategy: SEO vs intrigue 08:10 Possible title: The Silence Tax 08:45 Possible title: The Cord That Wasn’t Pulled 09:20 How subtitles clarify conceptual book titles 12:20 Final thoughts and invitation to readers About the Book Your organization has probably invested real money in problem-solving training. A3 thinking. Root cause analysis. PDSA cycles. Maybe even kata coaching. And the training was probably pretty good. So why aren't more problems getting solved? Here's what I keep seeing: the training works fine in the classroom. People learn the methods. They practice on case studies. Then they go back to the floor, or the clinic, or the office -- and the problems don't surface. Not because people can't solve them. Because people don't feel safe raising them. At one competing automaker's assembly plant, an andon cord got pulled about twice a week. At Toyota, that same cord gets pulled thousands of times a week. Same tool. Same cord. Completely different results -- because of a completely different culture around what happens when someone pulls it. That gap between "we have the tool" and "people actually use it" is what this book is about. The missing precondition Psychological safety isn't a soft concept you bolt onto a Lean program. It's the reason the program works or doesn't. If people don't believe it's safe to say "I made a mistake" or "this process isn't working" or "I think we're wrong about this," then your problem-solving capability is sitting idle. You've built an engine and cut the fuel line. This book connects psychological safety directly to continuous improvement -- not as a parallel initiative, not as an HR program, but as the precondition that makes everything else possible. What's in the book The first three chapters are about what's actually happening in your organization right now. The andon cord that never gets pulled. The suggestion box that collects dust. The gemba walk where everyone says "things are going well" and the leader accepts it. The employee who got fired for a mistake -- and then the next employee made the same one, because nobody fixed the process. If your problem-solving training is underperforming, these chapters will probably tell you why. The middle of the book gets specific about leadership behavior. Not philosophy. Behavior. What do you say in a daily huddle when someone admits a mistake? What question do you ask on a gemba walk instead of "how's it going?" What does it actually look like to reward candor instead of just tolerating it? I walk through modeling, encouraging, and rewarding the behaviors that build psychological safety -- with examples from Toyota, healthcare, GE Aerospace, and smaller organizations where one leader changed the conversation. The final chapters connect psychological safety back to Lean systems, handle the "nice vs. kind" distinction that trips up well-meaning leaders, and give you a way to measure progress. The last chapter is short: pick one team, pick one meeting, change one behavior this week. Why buy it now This is a Leanpub in-progress book. Chapters 1-6 are available now. You'll get each new chapter as it's completed, and the final book when it's done. That's what this book is for. -- Mark Graban About the Author Mark Graban is an internationally recognized consultant, author, professional speaker, and podcaster. Mark is also a Senior Advisor to the technology company KaiNexus. For his full bio, visit www.MarkGraban.com. Thank you for watching, please like and leave a comment, we'd love to hear from you! Please Subscribe and Follow! YouTube: https://www.youtube.com/leanpub X: https://x.com/leanpub Instagram: https://www.instagram.com/leanpub Facebook: https://www.facebook.com/leanpub Create Your Own Leanpub Book! You can create your own book anytime here: https://leanpub.com/create/book Here's the tutorial showing how to write and publish a Leanpub book in your browser (it's free!): http://help.leanpub.com/en/articles/2932527-getting-started-writing-a-book-in-the-web-browser-writing-mode #books #leanpublishing #selfpublishing #leanpub #writing #businessandmanagement #lean #leadership #qualitymanagement