Hiring Right & Building a Sellable Business | Business Podcast — EO Sydney

Are your employees your greatest asset or your biggest liability? In this episode of the EO Business Podcast, host Linh Podetti sits down with Natasha Hawker, Managing Director of Employee Matters and Amazon best-selling author of "From Hire to Fire." With over 30 years of experience, Natasha shares her incredible entrepreneurial journey from the world of banking and finance to building a thriving HR and recruitment agency. Natasha shares the reality on what it really takes to build a high-performing team and protect your business's reputation and cash flow. Whether you are making your first hire or managing a team of fifty, this episode is packed with actionable advice! What you’ll learn in this episode: 👉 Early Business Lessons: Why changing her payment terms from 14 days to 7 days upfront saved her business. 👉 Spotting Client Red Flags: How to handle abusive clients and why you should never take on work out of desperation. 👉 Recruitment Best Practices: The ultimate framework for interviewing (Technical, Cultural, and Behavioral) and why you need psychometric testing. 👉 The Art of Firing: Navigating difficult conversations, understanding the "Unfair Dismissal" test, and why you must "hire slow and fire fast." 👉 Continuous Learning: The power of dual mentoring across generations and planning a successful business exit.